Uncategorized – the Attractions Group

Season 4, Episode 009. Sandusky Carousel Museum | Attractions Group Podcast

April 9, 2025
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Guest Experience, IAAPA, Podcast, Uncategorized

“Step back in time with us! Our latest #AttractionsIndustry podcast features #KurriLewis, Executive Director of the #MerryGoRoundMuseum in #SanduskyOhio. Discover the rich #AmusementHistory of #HistoricCarousels, the intricate #CarouselArt, and how this unique museum preserves a beloved part of our past. A must-listen for fans of #ThemeParks and #OhioTourism!” https://www.merrygoroundmuseum.org/ Check it out! Thanks for tuning

9 April

Interactive Digital Signage Wayfinders at Theme Parks Enhance Guest Experience and Drive Incremental Revenue

November 9, 2023
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Best Practices, Guest Experience, Innovation, Uncategorized

Amusement parks are a great place to have fun, but they can also be overwhelming, especially for first-time visitors. With so many rides, attractions, and restaurants to choose from, it can be difficult to know where to go and what to do. This is where interactive wayfinding comes in. Innovative rides, roller coasters, and shows

9 November

“What if?”

April 26, 2023
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Best Practices, Guest Experience, Innovation, Uncategorized, What if

One of the most dangerous, most exhausting, most rewarding, most- whatever you want to call it- question anyone in a creative position pertaining to Guest Experience can ask themselves or a group: “What if?” Ask this question and let the creativity and innovation flood in. Full disclosure, I was nowhere near any conversation or whisper

26 April

Easy Ways for a Small Park or Venue to Improve Guest Experience

April 21, 2023
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Uncategorized

We did a series on this a few years ago- but I think every now and then it deserves to be brought up again. All parks, zoos, entertainment venues struggle with guest experience. One bad experience, even if isolated, can become a narrative difficult to shake. Thrills and themed experiences do cost money but the

21 April

the Attractions Group Announces New Strategic Partnership with 22Miles

October 3, 2022
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Uncategorized

As we approach the annual IAAPA Expo, the Attractions Group announces a new strategic partnership with interactive experiences software development firm 22Miles, an internationally recognized developer of interactive technology software. The attractions industry is on the forefront of creative and interactive experiences. We have chosen to partner with 22Miles, who has the experience and resources

3 October

Guest Experience Post COVID: Get to Know Me AND Thee

June 14, 2022
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Best Practices, COVID, Guest Experience, Uncategorized

Picture above is not mine… or anyone that I know. Needed a non-descript image with a “park:” crowd… This one sounds like a no-brainer, but you’d be surprised to know the level of guest intelligence that is “left on the table” and not acted upon. In 2022, park Operations, Marketing, etc… has more tools at

14 June

Guest Experience Post-COVID: Training

June 10, 2022
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Best Practices, COVID, Guest Experience, Uncategorized

Business Ops, post-COVID have presented a number of challenges. One of which is that of staffing. Training of an employee, or the lack thereof, can make or break your guest experience. Many times, though, I feel that companies hire to fill holes rather than hire the “right” ones. Back in the late 90’s I led

10 June

the Attractions Group Announces upcoming Webinar Events

January 27, 2022
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Uncategorized

The Attractions Group is excited to announce two LIVE webinars in the coming weeks with more to come! Former VP of Disney’s Magic Kingdom (and Epcot & Hollywood Studios), Dan Cockerell, will be presenting a lunchtime virtual webinar event on Friday, March 4 from noon-1pm. Also, 20 year Disney veteran and current Innovation Catalyst with

27 January

IAAPA Expo Day #3

November 19, 2021
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Uncategorized

If you like theme parks, zoos, waterparks, resorts, any of the above- you have to make a trip to the IAAPA Expo at least once in your life. Pre-COVID I even convinced my mother, who is NOT a fan of amusement parks anymore (not sure she ever was) and got her strapped into a VR

19 November

IAAPA, Day #2. Expo, Day #1

November 17, 2021
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Uncategorized

Very eventful first day. It’s decisively smaller than the Expo we left two years ago but it seems everyone is glad to be back. Noticeably absent are any vendors or attendees from Asia. Plenty of events and interviews happened at the Attractions Group Booth

17 November