Guest Experience

the Attractions Group Podcast Returns

David Detling and Clete Reinberger are the new hosts of the Attractions Group Podcast! Previous and Founding hosts, Ryan Suhr and Don Helbig signed off for the last time Tuesday, February 12 in a handoff to the new hosts as they pursue further development of their Kings Island-focused podcast, named: Tower Topics.  Though Don will

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The Power of Storytelling in Crafting Guest Experiences

In today’s competitive attractions industry landscape, simply offering a lightly themed area or environment sometimes causes reactions to fall short of management expectations as they become “ordinary” quickly. Thrills fade as quickly as they come on when the newer, taller, faster, etc. get introduced.  Guests crave experiences – journeys that linger in their mind long

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Interactive Digital Signage Wayfinders at Theme Parks Enhance Guest Experience and Drive Incremental Revenue

Amusement parks are a great place to have fun, but they can also be overwhelming, especially for first-time visitors. With so many rides, attractions, and restaurants to choose from, it can be difficult to know where to go and what to do. This is where interactive wayfinding comes in. Innovative rides, roller coasters, and shows

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Elevate your Guest Experience with Interactive Wayfinding

Take your park’s experience to the next level! The Attractions Group has partnered with industry-leading hardware and software developers to design wayfinding solutions customized to any park, zoo, or entertainment venue.  We’ll consult with your leadership to create a solution that encompasses the brand and unique theming of your venue.  Sample Features: Interactive (and realistic)

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“What if?”

One of the most dangerous, most exhausting, most rewarding, most- whatever you want to call it- question anyone in a creative position pertaining to Guest Experience can ask themselves or a group: “What if?” Ask this question and let the creativity and innovation flood in.  Full disclosure, I was nowhere near any conversation or whisper

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Enhancing Guest Experience Through Wayfinding Kiosks

Amusement parks and zoos are places where guests come to have a fun-filled day with friends and family. But as these places are often sprawling, with numerous attractions and exhibits, it can be challenging for guests to navigate their way around. That’s where interactive wayfinding kiosks come in, providing guests with hassle-free navigation and enhancing

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The attractions group welcomes LG MRI back to our booth at the 2022 IAAPA Expo

LG-MRI (www.lg-MRI.com) is the market leader in the design and manufacture of digital outdoor LCD display solutions used in public venues for advertising and wayfinding. Formed in 2014, LG-MRI is a 50-50 joint venture between outdoor LCD technology pioneer, Manufacturing Resources International and consumer electronics powerhouse, LG Electronics. Together, these companies created a unique and

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