One of the most dangerous, most exhausting, most rewarding, most- whatever you want to call it- question anyone in a creative position pertaining to Guest Experience can ask themselves or a group: “What if?” Ask this question and let the creativity and innovation flood in. Full disclosure, I was nowhere near any conversation or whisper
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About an hour ago I had the honor of being one of 15-20 business professionals to participate in a “networking” event to give High School students in the Entrepreneurship Program at @Cincinnati Hills Christian Academy real-time experience. I love networking. I love the art of conversation. I love the “science” behind it. Don’t get me
Read More...Improving guest experience at a park restaurant is an essential aspect of maintaining guest satisfaction and loyalty. In this blog, I will discuss some useful tips and ideas for improving the guest experience at theme park restaurants. Offer a Diverse Menu: Provide a diverse menu with a range of options catering to all dietary needs,
Read More...A quick web search states that there are 475 Amusement Parks in the US. Most can name the 50 (+/-) that are associated with the household names; to use round numbers we’ll place that at 75. This means that approximately 85% don’t have access to multi-million dollar budgets to install new and improved or game-changing
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We did a series on this a few years ago- but I think every now and then it deserves to be brought up again. All parks, zoos, entertainment venues struggle with guest experience. One bad experience, even if isolated, can become a narrative difficult to shake. Thrills and themed experiences do cost money but the
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Amusement parks and zoos are places where guests come to have a fun-filled day with friends and family. But as these places are often sprawling, with numerous attractions and exhibits, it can be challenging for guests to navigate their way around. That’s where interactive wayfinding kiosks come in, providing guests with hassle-free navigation and enhancing
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LG-MRI (www.lg-MRI.com) is the market leader in the design and manufacture of digital outdoor LCD display solutions used in public venues for advertising and wayfinding. Formed in 2014, LG-MRI is a 50-50 joint venture between outdoor LCD technology pioneer, Manufacturing Resources International and consumer electronics powerhouse, LG Electronics. Together, these companies created a unique and
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As we approach the annual IAAPA Expo, the Attractions Group announces a new strategic partnership with interactive experiences software development firm 22Miles, an internationally recognized developer of interactive technology software. The attractions industry is on the forefront of creative and interactive experiences. We have chosen to partner with 22Miles, who has the experience and resources
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The Attractions Group announces a new strategic partnership with Orlando-based Dream Factory. Dream Factory, a full service marketing agency, will work with The Attractions Group in developing Omni Channel campaigns for new media partners. Dream Factory brings to the Attractions Industry a wealth of experience working with over 500 clients in 37 countries, such as:
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I was a late bloomer to the thrill ride genre. Kings Island, in northern Cincinnati, is my “home” park- as a matter of fact I can see their nightly fireworks from my driveway today. Their legendary roller coaster, “the Beast” has been thrilling guests nonstop since 1979. My first time riding it didn’t happen until
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