Season 5, Episode 039
Ever wonder what it takes to manage millions of guest interactions seamlessly? In this episode of The Attractions Group Podcast, David Detling and Clete Reinberger sit down with Sondra Shannon, CEO of Gatemaster Technologies and host of “LIVE with Sondra,” to unlock the future of ticketing, guest experience, and attractions tech.
Value Proposition
- From small family entertainment centers to massive amusement hubs, data and seamless operations are redefining the industry. Sondra shares her masterclass on optimizing operations, leveraging cutting-edge software, and what the next generation of guest management looks like.
If you want to scale your attraction, boost your guest satisfaction scores, and stay ahead of tech trends, this conversation is a must-watch!
👉 Subscribe to the Attractions Group Podcast for weekly insider interviews with the minds shaping the amusement and entertainment world.
⏱️ Episode Timestamps
- 00:00 – Introduction & Welcome Sondra Shannon
- 02:15 – The Gatemaster Story: Evolution of Attractions Tech
- 07:40 – Overcoming the Biggest Friction Points in Guest Ticketing
- 13:10 – How Data Drives Revenue for Modern Amusement Parks
- 19:45 – “LIVE with Sondra” – Insights from Hosting an Industry Podcast
- 25:30 – The Future of AI and Automation in Entertainment Venues
- 31:15 – Rapid Fire Questions & Key Takeaways
- 35:40 – Outro & Where to Connect with Sondra
🔗 Connect With Us & Our Guest
- Gatemaster Technologies: https://gatemaster.com/
- Listen to “LIVE with Sondra”: https://gatemaster.com/media/live-with-sondra/
Connect with the Attractions Group Links
- the Attractions Group Official Website: https://www.theAttractionsGroup.com
- Follow us on LinkedIn: https://www.linkedin.com/company/attractions-group/
- LinkedIn: Attractions Group Professional Network: /12649603
- the Attractions Group on LinkedIn: / attractions-group
- Facebook: @TheAttractionsGroup
- X: https://x.com/attractions_grp
- Podcast Feed: https://theattractionsgrouppodcast.podbean.com
- Spotify: https://open.spotify.com/show/5UfVPf5…
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